Question 1

What exactly do I get?

Accepted Answer

You upload your own photos and we turn each one into a clean black-and-white coloring page — bold outlines, open spaces, nothing shaded in. Depending on the option you pick you get a printed 20-page book, a printable PDF, or both.

Question 2

How does the free page conversion work?

Accepted Answer

Make an account — no card, no trial countdown — and you get one free conversion. Upload a photo, and about thirty seconds later you'll see it drawn in every style, side by side. Pick your favorite. That one's yours to keep: download it without a watermark and print it at home, whether or not you buy anything. Like it? Pay once for the full album.

Question 3

What makes a good photo?

Accepted Answer

Clear subjects, decent light, and faces or bodies that are not tiny in the frame. Group shots, pets, birthdays, sports and travel photos all work well. Very dark, blurry, or heavily filtered photos give weaker outlines — we will tell you if one needs replacing.

Question 4

Can I use a photo taken with a costumed character?

Accepted Answer

Not with the character in it, no. Photos of film, TV and theme-park characters get turned down — a costumed character at a park, a superhero on a t-shirt, a well-known toy — because those characters belong to someone else and we cannot sell you a book of them. The rest of the trip is fine: the rides, the food, the faces.

Question 5

A photo was turned down and there is no character in it. Why?

Accepted Answer

It happens occasionally, and it is not something you did wrong. The drawing service checks every page it draws and now and then declines one without saying why — we have seen it turn down a perfectly ordinary beach photo while drawing the next one from the same afternoon. We try each photo three times before we ever tell you, so most of these never reach you. If a page still comes back undrawn, another shot of the same moment almost always works.

Question 6

Can I use photos from my phone?

Accepted Answer

Absolutely. JPG or PNG up to 20MB each. Straight from the camera roll is fine.

Question 7

How much does it cost?

Accepted Answer

Three options, all one-time: PDF+ 10, printed book $25, or the book plus the PDF for $30. Every option includes up to 20 pages, and US shipping is free on every printed book — delivery to Canada adds $5.

Question 8

Can I order more than one copy?

Accepted Answer

Yes — extra copies of the same book are $12 each, up to 10 of each album. They are printed from the same album, so every copy is identical, which makes it the cheap way to hand the same book to a whole family. Want a different set of photos too? Build another album and add both to your cart: each album is priced on its own, and everything you buy together ships in the same box.

Question 9

Is there a subscription?

Accepted Answer

No. You pay per album. Come back whenever you want to create a new album.

Question 10

How do payments work?

Accepted Answer

All payments run through Stripe — all major credit and debit cards, plus Apple Pay and Google Pay. Your card details go straight to Stripe and never touch our systems, so we cannot see or store them.

Question 11

Who checks the pages?

Accepted Answer

You do first — you approve every single page before checkout. Then our team does a print check on the whole album: line weight, contrast, and whether it will actually look good on paper. That takes about one business day.

Question 12

What if I do not like how a page turned out?

Accepted Answer

Do it again. Every album comes with 40 conversions — free — to share across its pages however you like, so a stubborn photo can have more goes while the easy ones take one. Swapping in a different photo never counts, only converting does, and a drawing that fails is handed back. Every version is kept until you check out, so you can flip back to an earlier one and approve whichever you like best. If a photo simply will not convert well, replace it: a dark, blurry or heavily filtered picture is usually the reason, not the page.

Question 13

Can I change a page after I approve it?

Accepted Answer

Yes — until you check out. An approved page can be unapproved and tried again with whatever conversions it has left. Checkout is the line: it locks the album exactly as you approved it and sends it to our print check, and after that nothing can be changed and we cannot refund it. That is the whole reason you approve each page yourself, so take your time in the studio. If a book turns up damaged or misprinted, though, that one is on us — tell us within 30 days and we will reprint it.

Question 14

Do you keep my photos?

Accepted Answer

Yes, and for two reasons you would want: they are what lets you reorder the book later without building it again, and the back cover of the book is printed from them. We keep a resized copy rather than the original file — plenty for everything we print, but not a backup of your camera roll, so keep your own. They stay private to your account, you can delete any of them whenever you like, and deleting your account takes all of them with it. We never sell them, publish them, or use them to promote anything.

Question 15

When does the book arrive?

Accepted Answer

Printing takes 3–5 business days once your album clears review, then 4–11 business days in the mail — so most books arrive within two to three weeks. You get a tracking link by email the moment yours ships.

Question 16

What is the book like?

Accepted Answer

A bound 20-page book on uncoated paper that takes crayon, colored pencil and marker. Every page is printed on one side only, so a marker that bleeds through spoils nothing behind it. The front carries the name you choose at checkout, and the back is printed with the original photos every page was drawn from — so whoever colors it can see what they are coloring.

Question 17

When do I get the PDF?

Accepted Answer

Right away. It is ready to download the moment you pay, print-ready at home-printer size, and you can reprint any page as many times as you like.

Question 18

Do you ship internationally?

Accepted Answer

US and Canada today. If you are elsewhere, the PDF option works anywhere.

Question 19

What's the difference between the app and the website?

Accepted Answer

The app turns your photos into coloring pages you color right on your phone. The website (www.colormyalbum.com) is where you build a coloring book of 20 pages and order it printed, or as a PDF to print at home. It's the same account for both, and the books you make on the website show up in My Studio in the app.

Question 20

How do I color?

Accepted Answer

Pick a crayon, then tap an area to fill it, or drag your finger to color just where you want. Pinch to zoom in, use two fingers to move around (or tap Move and use one finger), and tap Fit to see the whole page again. Undo and Redo fix mistakes.

Question 21

Why did the color spill into another area?

Accepted Answer

Sometimes a line in the drawing doesn't quite close, so two areas join. Tap Undo, then drag your finger to color just the part you want.

Question 22

Is my coloring saved?

Accepted Answer

Yes, automatically, to your account. Sign in on another phone or tablet and your pages are there, colored where you left them.

Question 23

How do I share or print a page?

Accepted Answer

Tap "Share this masterpiece" to send it to family, save it to your photos, or print it.

Question 24

Can I remove a page?

Accepted Answer

Yes. Tap the ••• on the page, then Remove page. It's gone for good, and it still counts toward that month's pages.

Question 25

How many photos can I add at once?

Accepted Answer

Up to 5, or fewer if your plan has fewer pages left this month.

Question 26

Can I take a photo with the camera?

Accepted Answer

Yes. Tap Add photos, then Take a photo. It becomes a page just like a photo you choose from your library.

Question 27

How do I get more pages?

Accepted Answer

Choose a monthly plan in the app: Starter, Family or Unlimited. Plans are billed through the App Store or Google Play, and you cancel them there, in your account settings.

Question 28

How do I delete my account?

Accepted Answer

In the app, tap the ? button, then Delete my account. On the website, go to your account page. Either way, your photos, pages and coloring are deleted for good.

Everything you
might be wondering

Getting started

Pricing & payment

Quality & review

Printing & delivery

The app

Try it before you decide

Everything youmight be wondering